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Frequently Asked Questions



How do I choose which Tike Tech is best for my family's lifestyle?

At Tike Tech we offer a variety of different strollers to meet the needs of today's active parent and family. With our sleek designs, quality and durability Tike Tech is known for our top of the line strollers at an affordable price.

All Terrain X3 Sport

For running, light jogging, country roads, the beach etc., we would suggest going with our "All terrain X3 Sport" series models. This light weight rugged stroller is equipped with 16 inch wide track knobby wheels and dual rear suspension. With other great features like one touch recline and plenty of storage, this stroller is perfect for the active parent.

CityX3 swivel

For go anywhere strolling and brisk walks we suggest our "CityX3 swivel" series. This versatile three-wheeler is equipped with 12" air filled wheels offering a super smooth ride. The lockable front wheel swivels 360 degrees making this stroller extremely maneuverable in swivel mode and offers in - line performance when in locked mode. Light weight and easy to push, this rugged buggy offers great interior luxury as well.

Bonus, we offer a snap on car seat adapter and or snap on bassinet making your Tike Tech suitable for infants.

What is the warranty behind my Tike Tech stroller?

At Tike Tech, we stand behind our strollers and accessories 100%. When purchased from an authorized Tike Tech dealer, your Tike Tech is covered under the original manufacturer's warranty for one year on soft goods from the date of purchase and 5 years on the frame. If you have any questions regarding your stroller, please do not hesitate to contact us. We are more than happy to assist you! Please note, to make a warranty claim your stroller box needs to be labeled with a Tike Tech RA (return authorization) number. RA numbers can only be provided directly by Tike Tech.

Is my Tike Tech fabric washable?

All Tike Tech fabrics are made from a durable yet soft 600d Oxford. The seat fabric is removable and machine washable in cold water - although we always suggest hand washing to preserve the fabrics true color. With respect to the canopies we suggest spot cleaning. Please note, all Tike Tech fabrics should be air dried (no machine drying). For best results place the cleaned fabric back on the stroller frame shortly after washing.

Do Tike Tech strollers easily fold?

Yes. Tike Tech strollers fold quite easily into a compact position using our one step auto locking system. For extra safety we have added an additional back up safety feature with full padding over the folding areas (see this video for a demonstration).

What if it rains?

No problem, Tike Tech makes great accessories to suit your baby's every need. With our top of the line accessories, your tikes will always be comfy-cozy.

What minimum age is best for Tike Tech strollers?

Minimum age is a parental decision.

We offer great accessories like snap on car seat adapters and snap on bassinets that make your Tike Tech suitable for infants.

In addition, all Tike Tech strollers come with a one touch recline system making the seats suitable from 6 weeks of age (for easy strolling) and up. Again, this decision is a parental one and varies from parent to parent. We remind all parents, babies not capable of holding their head up must be provided additional head and neck support and always be properly dressed. In addition, if running, speed walking or strolling on gravel roads etc. minimum age should be at least 6 months. Parents should consult with a pediatrician regarding any questions they may have with respect to the suitability of the stroller use with your child.

Reminder that parents must never leave kids unattended when in a stroller.

What about suspension on strollers?

Tike Tech strollers have kids and parents in mind when designing all of our strollers. New for 2009 we have developed IFD Shox (independent frame damping).This system dampens unwanted vibrations at wheel impact creating a totally smooth ride. This is the way to go when it comes to stroller shock systems. Strategically placed at the closest point of "vibration impact" this system provides no rattle, no jiggling, no fuss or adjustments needed, just one super smooth ride.

Can I use my Tike Tech all year or just in the summer?

Tike Tech strollers are designed for all seasons. Our strollers are especially good in the winter. Parents tell us they just could not manage without a tike tech stroller during the winter season.

Remember to be alert when strolling - a safe ride is the best ride.

Who do I contact if I need to order a replacement part or have a maintenance inquiry?

Our customer service team is always available to answer any questions that you may have regarding your Tike Tech stroller. Feel free to contact us via e-mail, or phone, 416-929-1394.

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